Palmpay USSD Service – Its Features, Functions, and Application

This service offers proffers a range of transactions that can be performed using simple USSD codes even without an internet connection.

How to use the PalmPay USSD service?

• To pay a bill, dial the specific USSD code for the biller you want to pay. For instance, for a DStv bill, you would dial *288#.

• To pay for a merchant, use the USSD code for that particular merchant. For example, for a Jumia purchase, you would dial *5566#.

Considerations to note while using the USSD:

• Possible Fees: Some USSD payments may involve fees, which can be charged by the merchant or your mobile network operator.

• Internet Not Required: You can make USSD payments even without internet access, making it a reliable payment option.

• Error Awareness: Be cautious when entering your payment details, as mistakes may not be easily reversible.

Steps to Make USSD Payment

1. Know the USSD Code You need to have the USSD code for the specific merchant or service you want to pay. This code is usually available on the merchant’s website or app.
2. Dial the USSD code on your mobile phone to initiate the USSD session.
3. Enter Payment Details: Follow the prompts to enter payment details, which may include your phone number, account number, and the payment amount.
4. Confirm Payment: Enter your PIN or password to confirm the payment, ensuring the security of the transaction.
5. Transaction Processing: The merchant’s system processes the transaction, and you receive a confirmation message once it’s successful.

Types of USSD Payments Description

• Paying for Airtime: Dial *141# and follow the prompts to enter your phone number and recharge amount, a quick way to stay connected.

• Bill Payments: Dial the specific USSD code for the biller (e.g., *288# for DStv) and enter the necessary details to settle bills.

• Merchant Payments Use the USSD code provided by the merchant (e.g., *5566# for Jumia) to make secure purchases following the prompts.

USSD Payment Services:

1. Check Your Balance:

Dial 652# from your mobile phone.

Press 1 to check your balance.

2. Transfer Money:

Dial 652# from your mobile phone.

Press 2 to initiate a money transfer.

Enter the recipient’s phone number and the amount you want to transfer.

3. Pay Bills:

Dial 652# from your mobile phone.

Press 3 to pay a bill.

Enter the biller code and the amount you want to pay.

4. Buy Airtime or Data:

Dial 652# from your mobile phone.

Press 4 to purchase airtime or data.

Enter the recipient’s phone number and the amount you want to recharge.

5. Deposit Cash:

Dial 652# from your mobile phone.

Press 5 to deposit cash.

Enter the amount you wish to deposit.

You will receive a code. Take this code to an authorized PalmPay agent to complete the deposit.

Steps to Send Money to PalmPay Using USSD:

• Dial *652# from your mobile phone.
• Press 2 to initiate a money transfer.
• Enter the recipient’s PalmPay phone number.
• Input the amount you want to transfer.
• Confirm the transaction by entering your PalmPay PIN.

Benefits:

• Convenience: It offers a fast and hassle-free way to send money to PalmPay users.
• No App Required: You don’t need to have the PalmPay app installed on your phone to use this service.
• Accessibility: You can send money to PalmPay users from anywhere in Nigeria, even without internet access.

Drawbacks:

• Fees: Sending money using USSD incurs a fee of 1% of the amount transferred, with a minimum fee of N10.
• Recipient Limitation: This method is only for sending money to PalmPay users, not to bank accounts or other mobile wallets.
• Transaction Reversal: Be cautious when entering recipient information and the transfer amount, as mistakes may not be reversible.

Examples of Other Banks USSD Money Transfers:

• To transfer money from First Bank of Nigeria, dial *894# and follow the prompts to enter your transfer details.

• To transfer money from Guaranty Trust Bank, dial *737# and follow the prompts to enter your transfer details.

• To transfer money from Zenith Bank, dial *966# and follow the prompts to enter your transfer details.

Considerations:

• Possible Fees: Some USSD money transfers may involve fees, which are typically charged by your bank.

• Internet Not Required: You can make USSD money transfers even without internet access, making it a reliable transfer method.

• Error Awareness: Be cautious when entering your transfer details, as mistakes may not be easily reversible.

Additional Tips:

• Double-check the recipient’s bank account number to ensure it’s accurate.
• Verify the transfer amount before confirming the transaction.
• Keep your PIN or password confidential to protect your account.
• If you encounter any issues during the USSD money transfer, contact your bank for assistance.

Conclusion:

Sending money to PalmPay via using USSD is a user-friendly and seamless way to send funds to PalmPay users, especially when you are having issues accessing the internet or the PalmPay app.

It offers several advantages, such as speed and accessibility, it’s important to be aware of the charges and the limitations in terms of recipient options.

Ensure that you input the recipient’s information correctly to avoid any errors during the transfer process.

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